Shipping Policy

At FullyLash, we’re committed to delivering your order quickly, safely, and affordably — because you deserve beauty without the wait. Below is everything you need to know about our shipping process.

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🚚 Shipping Overview

We ship to:

• All 50 U.S. states
  

• Select international destinations

Don’t see your location at checkout? Contact us at fullylash@outlook.com — we’ll do our best to help.

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📦 Processing Time

• Orders are processed within 1–2 business days (Mon–Fri, excluding holidays).

• Orders placed after 12 PM PST may begin processing the next business day.

• During sales or high-volume periods, processing may take an additional 1–2 days.

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🇺🇸 U.S. Shipping Options

Note: Delivery estimates begin after your order has been processed.

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🌎 International Shipping

We offer international shipping to select countries. Rates and delivery times are calculated at checkout based on your location.

• Canada: 7–14 business days

• Other Countries: 10–21 business days

Customs & Duties:
International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer and are not included in your FullyLash order total.

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🔎 Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can track your order using the link provided or through your FullyLash account.

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📬 Shipping Issues

If your package is:

• Marked as delivered but not received

• Lost in transit

• Arrived damaged

Please email us at fullylash@outlook.com within 7 days of the delivery date. Include your order number and any relevant photos or details. We'll work quickly to make it right.

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⚠️ Important Notes

• Please double-check your shipping address before submitting your order. We are not responsible for delays or losses due to incorrect or incomplete addresses.

• FullyLash is not liable for delays caused by shipping carriers, weather, or other unforeseen circumstances.